Join our esteemed client in a Contract Client Experience Advisor role, where your dedication to exceptional customer service will truly shine. Based within the UK Client Relationship Centre, you'll be the proud face of a premium brand, delivering personalised, seamless support across multiple channels including phone, chat, email and social media.
This exciting position offers a vibrant, fast-paced environment where your client-first mindset and positive attitude can thrive. You’ll build strong relationships, resolve queries efficiently, and identify opportunities to improve the client journey—ensuring high satisfaction and loyalty. Experience in retail, hospitality, travel, or automotive customer services is highly valued.
Ideal candidates are resilient, enthusiastic, and tech-savvy, with excellent communication skills and a keen eye for detail. Full training and development support will be provided, along with the opportunity for hybrid working, balancing on-site presence with flexible home working days.
Ready to make a real impact in a prestigious brand and elevate the customer experience? We look forward to helping you explore this rewarding opportunity.
Note: Due to the nature of this position, we are unable to accept applications requiring sponsorship.
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