Join a dynamic HR Contact Centre team at Jaguar Land Rover in Whitley, Coventry, where your HR expertise can truly make an impact.
As an HR Consultant, you will serve as the first point of contact for employees and managers, providing expert guidance on HR policies, employee relations, absence management, and employment law. Utilising your strong communication skills and generalist HR experience, you will deliver exceptional service across multiple channels - including phone, email, and virtual chat - ensuring tickets are resolved swiftly and accurately within SLAs.
Your knowledge of SAP, SuccessFactors, and ticketing systems like CloudforService will support operational excellence. Your customer-first approach and problem-solving mindset will help build positive relationships, support managers, and enhance the employee experience. You’ll work closely with internal teams, contributing to policy development and continuous improvement initiatives. Resilient and enthusiastic, you’ll thrive in a fast-paced environment and deliver results that matter.
This hybrid role offers an engaging opportunity to grow your HR career while supporting a leading global organisation dedicated to excellence.
Note: Due to the nature of this position we can not accept applications requiring sponsorship.
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