Join JLR as a Product Management Analyst and be at the forefront of transforming luxury digital conversations.
Leading the global strategy and delivery of JLR’s Conversational Channels, you'll shape innovative AI-powered experiences across renowned brands like Range Rover, Defender, Discovery, and Jaguar. Your expertise will drive the development of cutting-edge generative and agentic AI use cases, creating seamless, accessible, and ethically responsible customer interactions.
Collaborating with cross-functional teams worldwide, you'll oversee delivery governance, optimise performance, and champion continuous improvement - fostering a culture of curiosity and learning. Your leadership will inspire a dedicated team, advancing global capabilities and positioning JLR as a leader in luxury AI-driven customer engagement. This role is ideal for a strategic, outcome-focused professional with proven experience in digital product ownership or transformation within conversational platforms and AI-enabled CX. Embark on a journey of innovation, where your insights will shape the future of customer experience in the luxury automotive sector.
Note: Due to the nature of this position we can not accept applications requiring sponsorship.
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